Hounslow Manor's print room needed a more capable document system to cope with the changing nature of the school's demands. Not only were print volumes increasing but the demand for colour and advanced finishing were growing too. ITQ satisfied these demands with high - volume colour and monochrome multifunctionals. The advanced finishing options produced booklets, stapled reports and hole - punched documents automatically, completing tasks in a fraction of the time a more manual process would have taken.
The school's previous leases had been inflexible and unsatisfactory with problem machines usually being 'fixed' with different equipment and a series of 5 - year contracts. ITQ's willingness to cover the school as its old equipment failed combined with the clarity and simplicity of its agreements made the school confident that ITQ was a company who would protect its best interests.
The scarcity of print facilities in the school's old print infrastructure meant staff had to rely on third and fourth - generation copies of critical teaching materials and accept the inevitable loss of quality. ITQ supplied a series of high - speed networked colour and monochrome multifunctionals throughout the school, giving staff the printing facilities they needed and leading to a dramatic rise in the quality and finishing of classroom documents.
Hounslow Manor charges each department for the printing it does. The process of identifying and allocating costs had been an administrative nightmare. Because it constantly monitors who prints what, ITQ's Print Control Solution can allocate costs instantly, removing a major burden for the administration staff and providing the usage information department heads need to keep costs in check.
Another advantage of ITQ's Print Control Solution is that staff can collect their documents from any multifunctional on the network. They wave their swipe card at the device and select the document they want. This gives them the flexibility to avoid busy devices and allows them to keep confidential documents secure.
Hounslow Manor is a thriving community school of 950 pupils with over 100 Sixth Form students. The school is also a Community Education Centre with a flourishing adult education programme and strong links with the adjacent Youth Centre.
"We knew a modern print room could do more for the school. It just took ITQ to show us how much more!" Janet Turner Bursar, Hounslow Manor School
"Cross - charging departments for their printing was an absolute nightmare. Now we just press a button." Janet Turner Bursar, Hounslow Manor School